Privacy Policy

Privacy Policy and Terms of Use

Last Updated: February 22, 2026

1. InnoAxis Solutions’ Commitment

InnoAxis Solutions (“we,” “us,” “our”) places paramount importance on the protection of your privacy. This policy describes our practices regarding the collection, use, and protection of your personal information.

By using our digital platforms, you accept these terms. If you do not consent to them, please cease using our services immediately.

2. Person in Charge of the Protection of Personal Information

In accordance with the law, we have designated an individual to oversee the security of your data and handle your rights requests:

  • Title: Founder
  • Email: ceo@innoaxis.ca
  • Role: Ensuring compliance, responding to access requests, and managing the privacy incident registry.

3. Collected Information and Purposes

We only collect the information necessary to conduct our business activities:

CategoryExamples of DataPurpose
IdentityLast name, first name, professional email, phone number.To provide our services and respond to inquiries.
TechnicalIP address, browser type, screen resolution.To secure our systems and optimize display.
AnalyticalBrowsing path, time spent on site, point of origin.To improve performance and user experience.

4. Use of Artificial Intelligence (AI)

As part of improving our services and process efficiency, InnoAxis Solutions may utilize artificial intelligence technologies.

  • Transparency: When we use AI to process your personal information or to make an automated decision concerning you, we commit to informing you.
  • Automated Decisions: If a decision producing legal effects or significantly affecting you is made exclusively by an automated process, you have the right to submit observations and request a human review.
  • Ethics: We do not use any AI system that violates fundamental rights or presents unjustified discriminatory bias.

5. Cookie Management

You can manage your preferences via our consent banner. Your choices are valid for a duration of 365 days.

  • Necessary Cookies (Always Active): Essential for security and navigation (e.g., session maintenance, security protocols).
  • Performance and Analytical Cookies (Opt-in): We use Google Analytics to analyze site usage. Data may be processed outside of Canada (United States), subject to a Privacy Impact Assessment (PIA) ensuring its protection.
  • Advertising Cookies (Opt-in): Used to evaluate our marketing campaigns. No data from your secure client area is shared for advertising purposes.

6. Data Transfer and Retention

  • Transfer Outside Quebec: Your information may be hosted by third-party providers (e.g., cloud services) located outside the province. We ensure by contract that these third parties offer a degree of protection equivalent to Quebec standards.
  • Retention Period: We retain your information only for the time necessary for the intended purposes or to comply with our legal retention obligations.

7. Your Rights

In accordance with Law 25, you have the following rights:

  • Access and Rectification: To consult and correct your data.
  • Withdrawal of Consent: To modify your preferences at any time.
  • Portability: To obtain your data in a structured, commonly used technological format.
  • Right to be Forgotten: To request the deletion of your personal information in certain contexts.

To exercise these rights, contact our Person in Charge (Section 2).

8. Security and Privacy Incidents

We use the most robust encryption protocols (SSL/TLS) on the market. InnoAxis maintains a registry of privacy incidents. In the event of a risk of serious injury related to a data leak, we will notify the Commission d’accès à l’information (CAI) and the affected individuals.

9. Intellectual Property and Netiquette

The content of this site is protected by copyright. Any commercial use without written authorization is strictly prohibited. Users agree not to harass staff and not to attempt to compromise the security of the platforms.

Final Polish from your AI Collaborator:

This translation uses the formal title “Person in Charge of the Protection of Personal Information” to satisfy the strict requirements of Quebec’s Law 25, while remaining perfectly clear for an international English-speaking audience.

Would you like me to generate the bilingual “Consent checkbox” text for your contact forms to match this new version?